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Great service
Reviewed By Danielle
Event date: 07 September 2024
Comments
Great communication. Turned up early kept me informed. Would use again in a heartbeat . 5*
Last updated: 13 September 2024
Highly recommended
Reviewed By Clare
Event date: 04 July 2024
Comments
I can highly recommend this company. Fantastic limo, brilliant friendly driver, excellent communication right from booking through to my son and his friends getting the limo to their prom.
Would definitely use again.
Thankyou for the great service!
Last updated: 10 July 2024
Good service
Reviewed By Debra
The reviewer is verified & known to us but has chosen to remain anonymous.
Event date: 16 August 2024
Comments
Regular email updates and confirmation
Driver kept us updated on timings on the day
Lovely car great ride
Very pleasant friendly driver
Safe driving
Last updated: 22 August 2024
No Title
Reviewed By Rachael
Event date: 25 March 2024
Comments
Amazing and helpful service. Was massively helpful and nothing was too much. Thank you so much.
Last updated: 31 March 2024
Great service
Reviewed By Helen
The reviewer is verified & known to us but has chosen to remain anonymous.
Event date: 25 June 2025
Comments
Such a fabulous friendly and kind driver who made everyone feel at ease on the day. The inside of the car is a little tired albeit reflected in the price.
Last updated: 01 July 2025
No Title
Reviewed By Ruth
The reviewer is verified & known to us but has chosen to remain anonymous.
Event date: 28 June 2024
Comments
Would never use again. Spoilt my night after paying a lot of money for this service and wanted to make my granddaughters prom a night to remember. Arrived an hour late so the 1st journey I had to rush and do myself. I had her friends and parents waiting to be let down. The second journey(20 mins) they loved, just a pity I missed it. I paid for 2hrs and no refund was offered. Very poor communication.
Last updated: 16 July 2024
Wedding
Reviewed By Christine
Event date: 30 May 2025
Comments
The limousine hadn't been washed it was very dirty and hadn't been hoovered there was no ribbon on the front not even a complimentary bottle of water the bar was completely empty the only thing that was good was the driver he was nice even though he didn't have a tie on, I will never use this company again.
Last updated: 05 June 2025
Complaint regarding prom transport 26/06/25
Reviewed By Jodie
Event date: 26 June 2025
Comments
30/6/25
Dear one stop vehicle solutions,
Re: Complaint Regarding Prom Transport Booking – 26/6/25
I am writing to formally express my disappointment with the service provided for the recent prom booking I made with your company for my daughter and her six friends.
We had arranged and paid for a limousine to transport seven girls to their prom – a special and important event for them. All the parents involved had contributed towards the cost, trusting that we were securing a high-quality vehicle and service fitting for the occasion.
Unfortunately, I received a call from your you the day before the event, informing me that the limousine had broken down and would not be ready in time. While I understand that mechanical issues can happen, I was assured that a “bigger and better” alternative would be provided.
What arrived, however, was a Range Rover van-type vehicle, which was neither bigger nor better. It wasn't even clean. The girls were forced to squash in, which not only made them uncomfortable but also creased their dresses. The car took them for a two-minute journey (I was under the impression that they would drive round for half hour or so) The girls asked if they could play music through the speaker and he said no, to this they played their own music on their phones which then led to the driver's radio being turned up. When the girls arrived to the destination, they asked to be dropped off far away as possible so that none of their other friends knew what they had turned up in. This was deeply disappointing and not what we had paid for or expected. In fact, many of the parents’ personal vehicles were more suitable and comfortable than the replacement that was sent.
The experience fell far short of what was promised, and it let down the girls on what should have been a memorable and joyful evening. We feel the service provided did not match the cost or the commitment made when we booked with your company.
I would appreciate it if you could respond to this email and offer an appropriate explanation and resolution. Given the circumstances, we believe a partial refund or suitable compensation is warranted.
I look forward to hearing from you promptly.
Yours sincerely,
Jodie Houghton
Last updated: 02 July 2025
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